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OPEN POSITIONS.

SOCIAL MEDIA SPECIALIST
APPLICATION

ABOUT THE POSITION

We are looking for a qualified Client Relations Specialist to join our team. You will work on-site and remotely to handle Jali’s clients. Your duties will include on-boarding new clients, managing client projects, and interfacing with clients to review content calendars, project timelines, and handle sensitive client issues. 

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Our ideal candidate has demonstrable organization, writing, task management, communication, and time management skills. As a Client Relations Specialist, you should perform well under deadlines and be detail-oriented. Experience with CRMs, Mailchimp, Adobe Suite, Hootsuite, Wix and Wordpress a plus.

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This is a part-time position.

 

Responsibilities

  • Draft contracts and welcome letters for new clients.

  • Manage client expectations and project timelines

    • Produce and distribute monthly content calendars 

    • Management of Hootsuite/Scheduling Tools 

    • Development of Content (graphic and written) 

  • Manage the info @ jali mailbox by interacting with clients, fielding questions, and scheduling meetings

  • Research and implement digital strategies and innovative solutions where needed 

  • Analytics Trackings

    • Development of strategies based on analytics and results 

 

Requirements

  • Proven work experience as an assistant

  • Reliable transportation

  • Hands-on experience with Google Drive, MS Office, MS Outlook, and Slack

  • Hands-on experience with Hootsuite, major social media platforms (i.e. Facebook, Twitter, Instagram)

  • Basic technical knowledge of web publishing

  • Excellent writing skills in English

  • Attention to detail

  • Good organizational and time-management skills

 

Compensation + Time

  • $15 - $20/hour (depending on experience)

  • 10 hours per week 

 

In Exchange for You Contribution, You Can Expect 

  • Flexible work schedule (remote work days available) 

  • Tickets to networking, social and innovation events

  • Constant access to caffeine on-site

  • Quarterly professional development stipend

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SEND YOUR RESUME + COVER LETTER TO APPLY.

Apply to Join Team Jali 

Upload File
Select the social platforms in which you feel most proficient

Scenario:
You have been handling the social media accounts for one of our clients, a well-established law firm specializing in family law. Over the past month, you've noticed a steady decline in engagement on the firm’s LinkedIn posts, which traditionally have served as a significant channel for client inquiries and referrals. Concurrently, a new law firm in the same specialization has gained traction by sharing eye-catching infographics and quick legal tips in video format, catering to a broader audience.

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Question:
Given this situation, how would you revitalize the engagement on our client’s LinkedIn posts while ensuring the content remains professional, informative, and true to the firm’s reputation for expertise and reliability in family law? Please describe the steps you would take to analyze the drop in engagement, develop a content strategy, and implement modifications to enhance the law firm’s social media performance.

Thank you! We’ll be in touch.

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