OPEN POSITIONS.
CLIENT RELATIONS SPECIALIST
We are looking for a qualified Client Relations Specialist to join our team. You will work on-site and remotely to handle Jali’s clients. Your duties will include on-boarding new clients, managing client projects, and interfacing with clients to review content calendars, project timelines, and handle sensitive client issues.
Our ideal candidate has demonstrable organization, writing, task management, communication, and time management skills. As a Client Relations Specialist, you should perform well under deadlines and be detail-oriented. Experience with CRMs, Mailchimp, Adobe Suite, Hootsuite, Wix and Wordpress a plus.
This is a part-time position.
Responsibilities
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Draft contracts and welcome letters for new clients.
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Manage client expectations and project timelines
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Produce and distribute monthly content calendars
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Management of Hootsuite/Scheduling Tools
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Development of Content (graphic and written)
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Manage the info @ jali mailbox by interacting with clients, fielding questions, and scheduling meetings
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Research and implement digital strategies and innovative solutions where needed
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Analytics Trackings
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Development of strategies based on analytics and results
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Requirements
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Proven work experience as an assistant
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Reliable transportation
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Hands-on experience with Google Drive, MS Office, MS Outlook, and Slack
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Hands-on experience with Hootsuite, major social media platforms (i.e. Facebook, Twitter, Instagram)
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Basic technical knowledge of web publishing
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Excellent writing skills in English
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Attention to detail
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Good organizational and time-management skills
Compensation + Time
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$15 - $20/hour (depending on experience)
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10 hours per week
In Exchange for You Contribution, You Can Expect
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Flexible work schedule (remote work days available)
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Tickets to networking, social and innovation events
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Constant access to caffeine on-site
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Quarterly professional development stipend
