OPEN POSITIONS.

CLIENT RELATIONS SPECIALIST

ABOUT THE POSITION

We are looking for a qualified Client Relations Specialist to join our team. You will work on-site and remotely to handle Jali’s clients. Your duties will include on-boarding new clients, managing client projects, and interfacing with clients to review content calendars, project timelines, and handle sensitive client issues. 

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Our ideal candidate has demonstrable organization, writing, task management, communication, and time management skills. As a Client Relations Specialist, you should perform well under deadlines and be detail-oriented. Experience with CRMs, Mailchimp, Adobe Suite, Hootsuite, Wix and Wordpress a plus.

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This is a part-time position.

 

Responsibilities

  • Draft contracts and welcome letters for new clients.

  • Manage client expectations and project timelines

    • Produce and distribute monthly content calendars 

    • Management of Hootsuite/Scheduling Tools 

    • Development of Content (graphic and written) 

  • Manage the info @ jali mailbox by interacting with clients, fielding questions, and scheduling meetings

  • Research and implement digital strategies and innovative solutions where needed 

  • Analytics Trackings

    • Development of strategies based on analytics and results 

 

Requirements

  • Proven work experience as an assistant

  • Reliable transportation

  • Hands-on experience with Google Drive, MS Office, MS Outlook, and Slack

  • Hands-on experience with Hootsuite, major social media platforms (i.e. Facebook, Twitter, Instagram)

  • Basic technical knowledge of web publishing

  • Excellent writing skills in English

  • Attention to detail

  • Good organizational and time-management skills

 

Compensation + Time

  • $15 - $20/hour (depending on experience)

  • 10 hours per week 

 

In Exchange for You Contribution, You Can Expect 

  • Flexible work schedule (remote work days available) 

  • Tickets to networking, social and innovation events

  • Constant access to caffeine on-site

  • Quarterly professional development stipend

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SEND YOUR RESUME + COVER LETTER TO APPLY.